Negative opinions related to HealthMarkets are frequently posted online by our former agents, who now sell products for other insurance companies. Lawyers and law firms also use negative content on our company as a way to advertise for new clients. Examples of sites that allow this type of content include: ripoffreport, attorneypages, badbusinessbureau, advocatelawgroup, freeadvice and others. As with any business, internet sites need a source of income to continue to operate. Since these types of sites are not directly selling a product, you need to question how they are funded to understand their motivation. What you may find is that publishing negative content about other companies online can be a very profitable business.

No company in the service business is without issues involving customer satisfaction and HealthMarkets is no exception. We encourage our customers to contact us directly with their questions and concerns so we can resolve issues.

While we work diligently to investigate issues or complaints from our policyholders, it is impossible to address issues posted by anonymous sources on sites that do not allow the company to respond or even post a phone number for the anonymous source to call. Ask yourself why sites that claim to be advocates for consumers will not allow a company to try and address issues posted on their sites without requiring the company to pay a fee to the site operator.

To make your own determination about the intent of these sites, read more:

• ripoffreportfraud.com
• Law Firm Internet Marketing Blog
• "Accusations that RipOff Report just an Extortion Business"
• "The Anatomy of a RipOff Report Lawsuit"